We are extremely proud to announce that Case Management Cymru has received an ‘Excellent’ rating from Care Inspectorate Wales (CIW), the independent regulator of social care and childcare in Wales, following their recent inspection and evaluation of the services we provide. This prestigious recognition reflects the organisation’s unwavering commitment to delivering high-quality, person-centred care and support across Wales.
The CIW’s framework evaluates services across key themes such as well-being, care and support, leadership and management, and environment. Achieving the highest possible rating is a testament to the dedication, professionalism, and compassion of the entire Case Management Cymru team.
In a joint statement, Julie Smith and Vicky Richards, the directors of Case Management Cymru said:
“We are absolutely delighted to receive an ‘Excellent’ rating from Care Inspectorate Wales. This recognition is a reflection of the incredible work our team does every day to support our clients with empathy, expertise, and integrity. We are immensely proud of every member of our team and grateful for their continued commitment to excellence.”
This milestone not only highlights the organisation’s strengths but also reinforces its mission to empower individuals through tailored, high-quality case management services. The team remains focused on continuous improvement and innovation in care delivery.
View and download the full report HERE
Visit the Care Inspectorate Wales website for more information: Home | Care Inspectorate Wales