Over and above the requisite skills and experience, the CMC team all have the following qualities:
Our extensive knowledge working in this sector has made us aware of the need to recognise that following a serious injury, everyone is affected differently and has an individual set of needs, challenges and expectations.
The choice of case manager is of paramount importance.
When matching a service user to a case manager we consider not only the skills and experience required, but the personality and style of the case manager.
CMC provides their case managers with a full induction and training programme in line with BABICM and CMSUK standards. Supervision and, where appropriate, mentoring, is provided by the Clinical Director.
CMC is a small company, which enables us to retain the personal touch and yet maintain the continuity of service required by our clients
All our case managers are: