Over and above the requisite skills and experience, the CMC team all have the following qualities:
Our extensive knowledge working in this sector has made us aware of the need to recognise that following a serious injury, everyone is affected differently and has an individual set of needs, challenges and expectations.
The choice of case manager is of paramount importance.
When matching a service user to a case manager we consider not only the skills and experience required, but the personality and style of the case manager.
CMC provides their case managers with a full induction and training programme in line with BABICM and CMSUK standards. Supervision and, where appropriate, mentoring, is provided by the Clinical Director.
CMC is a small company, which enables us to retain the personal touch and yet maintain the continuity of service required by our clients
All our case managers are:
Ben is a highly experienced specialist Mental Health Nurse Practitioner who has worked with patients at every stage of the pathway, including adult acute mental health and mental health rehabilitation.
Erica is an Occupational Therapist based in Gloucestershire who qualified in 2005. Since 2009 she has beenworking with acquired brain injury survivors with complex physical, cognitive and behavioural difficulties.
Jude is an experienced Occupational Therapist and Case Manager working with individuals to fulfil their potential following traumatic and acquired brain injury.
Since 2012 Jude has worked as an OT within the Community Brain Injury Team that covers Cardiff and the Vale and the Cwm Taff Health Board areas.
Since qualifying as a Physiotherapist in 1999, Sian has spent time working at every point along the Neurological pathway; from intensive care, to in-patient rehabilitation before, in 2005, joining the Cardiff and Vale Community Brain Injury Team (CBIT) based at Rookwood Hospital, Cardiff.
Suzanne qualified as a Social Worker in 2006 and began working for Barnardo’s supporting children and young people with disabilities from birth to 25 across three local authorities.
Tracy has extensive experience of working in NHS community and in-patient Neuro-psychiatric settings; assessing and coordinating the rehabilitation of adults with complex needs, that include cognitive, behavioural, physical and psychiatric difficulties.
Vicky is a very experienced and well-regarded case manager who has the relationship building skills and confidence to work with the most challenging individuals and families.
Beverley is a proactive Case Manager and Occupational Therapist with a wealth of experience. Much of her 20 years in the field has been spent working at a senior level with children with complex needs across all modalities.
Liz is a Case Manager that brings with her a wealth of experience as a Social Worker and more recently, as an inspector with Care Inspectorate Wales.
She has worked with children, young people and adults; mental health, physical disabilities, older people and acquired brain injury
Beverley joined the CMC team as an Assistant Case Manager in 2015. She is an able and experienced practitioner whose skills can be utilised working alongside a Case Manager or working independently with non-litigious clients
or settled cases.