our case managers

our case managers

Our case managers have wide and varied expertise. What they share is the ability to build and maintain relationships with clients and professionals alike.

Over and above the requisite skills and experience, the CMC team all have the following qualities:

  • Flexibility
  • Creativity
  • Leadership
  • Team work
  • Excellent communication
  • Ability to build relationships
  • Awareness of the needs of the family
  • Ability to work with statutory and 3rd sector services
  • Caring

Our extensive knowledge working in this sector has made us aware of the need to recognise that following a serious injury, everyone is affected differently and has an individual set of needs, challenges and expectations.

The choice of case manager is of paramount importance.

When matching a service user to a case manager we consider not only the skills and experience required, but the personality and style of the case manager.

CMC provides their case managers with a full induction and training programme in line with BABICM and CMSUK standards.  Supervision and, where appropriate, mentoring, is provided by the Clinical Director.

CMC is a small company, which enables us to retain the personal touch and yet maintain the continuity of service required by our clients

All our case managers are:

  • DBS checked
  • Members of BABICM/CMSUK
  • Professional health and social care practitioners
  • Covered by Professional Indemnity insurance

map showing our case managers throughout Wales

Gill Douglas

Case Manager

Gill has been a Case Manager working with clients with complex orthopaedic, spinal, cognitive and behavioural difficulties since 2011.

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Ben Farnham

Case Manager

Ben is a highly experienced specialist Mental Health Nurse Practitioner who has worked with patients at every stage of the pathway, including adult acute mental health and mental health rehabilitation.

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Erica Hewitt

Case Manager

Erica is an Occupational Therapist based in Gloucestershire who qualified in 2005. Since 2009 she has beenworking with acquired brain injury survivors with complex physical, cognitive and behavioural difficulties.

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Judith Howlett

Case Manager

Jude is an experienced Occupational Therapist and Case Manager working with individuals to fulfil their potential following traumatic and acquired brain injury.
Since 2012 Jude has worked as an OT within the Community Brain Injury Team that covers Cardiff and the Vale and the Cwm Taff Health Board areas.

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Sian Johnson

Case Manager

Since qualifying as a Physiotherapist in 1999, Sian has spent time working at every point along the Neurological pathway; from intensive care, to in-patient rehabilitation before, in 2005, joining the Cardiff and Vale Community Brain Injury Team (CBIT) based at Rookwood Hospital, Cardiff.

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Sarah Jones

Case Manager

Sarah qualified as an Occupational Therapist in 1988. Her NHS work to date has focused on adults with
Acquired Brain Injury.

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Suzanne Lush

Case Manager

Suzanne qualified as a Social Worker in 2006 and began working for Barnardo’s supporting children and young people with disabilities from birth to 25 across three local authorities.

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Sam Miggins

Case Manager

Sam is an experienced Case Manager and qualified physiotherapist with a special interest in the rehabilitation of adults with Spinal Cord Injury (SCI).

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Alyson Paisley

  Case Manager

Alyson is an experienced paediatric Social Worker and Case Manager with vast experience around Safeguarding and working with complex children in challenging circumstances.

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Tracey Prothero

Case Manager

Tracy has extensive experience of working in NHS community and in-patient Neuro-psychiatric settings; assessing and coordinating the rehabilitation of adults with complex needs, that include cognitive, behavioural, physical and psychiatric difficulties.

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Carole Saunders

Case Manager

Carole has 30 years’ experience working as a neurological nurse, both in community rehabilitation and acute settings.

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Vicky Richards

Case Manager

Vicky is a very experienced and well-regarded case manager who has the relationship building skills and confidence to work with the most challenging individuals and families.

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Beverley Williams

Case Manager

Beverley is a proactive Case Manager and Occupational Therapist with a wealth of experience. Much of her 20 years in the field has been spent working at a senior level with children with complex needs across all modalities.

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Liz Woods

Case Manager

Liz is a Case Manager that brings with her a wealth of experience as a Social Worker and more recently, as an inspector with Care Inspectorate Wales.

She has worked with children, young people and adults; mental health, physical disabilities, older people and acquired brain injury

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Stephen Wynne

 Case Manager

Stephen is a Case Manager who, as a qualified Mental Health Nurse has experience of working with a wide range of clients.

 

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Emily Hillier

Assistant Case Manager

Emily is a highly experienced, caring, professional who has worked with vulnerable children and their families since 2000 in a variety of roles.

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Bev Holdcroft

Assistant Case Manager

Beverley joined the CMC team as an Assistant Case Manager in 2015. She is an able and experienced practitioner whose skills can be utilised working  alongside a Case Manager or working independently with non-litigious clients
or settled cases.

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