our case managers
Our case managers have wide and varied expertise. What they share is the ability to build and maintain relationships with clients and professionals alike.
Over and above the requisite skills and experience, the CMC team all have the following qualities:
- Flexibility
- Creativity
- Leadership
- Team work
- Excellent communication
- Ability to build relationships
- Awareness of the needs of the family
- Ability to work with statutory and 3rd sector services
- Caring
Our extensive knowledge working in this sector has made us aware of the need to recognise that following a serious injury, everyone is affected differently and has an individual set of needs, challenges and expectations.
The choice of case manager is of paramount importance.
When matching a service user to a case manager we consider not only the skills and experience required, but the personality and style of the case manager.
CMC provides their case managers with a full induction and training programme in line with BABICM and CMSUK standards. Supervision and, where appropriate, mentoring, is provided by the Clinical Director.
CMC is a small company, which enables us to retain the personal touch and yet maintain the continuity of service required by our clients
All our case managers are:
- DBS checked
- Members of BABICM/CMSUK
- Professional health and social care practitioners
- Covered by Professional Indemnity insurance
find a case manager
Gill Douglas
Case Manager
Gill has been a Case Manager working with clients with complex orthopaedic, spinal, cognitive and behavioural difficulties since 2011.
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Ben Farnham
Case Manager
Ben is a highly experienced specialist Mental Health Nurse Practitioner who has worked with patients at every stage of the pathway, including adult acute mental health and mental health rehabilitation.
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Erica Hewitt
Case Manager
Erica is an Occupational Therapist based in Gloucestershire who qualified in 2005. Since 2009 she has beenworking with acquired brain injury survivors with complex physical, cognitive and behavioural difficulties.
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Judith Howlett
Case Manager
Jude is an experienced Occupational Therapist and Case Manager working with individuals to fulfil their potential following traumatic and acquired brain injury.
Since 2012 Jude has worked as an OT within the Community Brain Injury Team that covers Cardiff and the Vale and the Cwm Taff Health Board areas.
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Sian Johnson
Case Manager
Since qualifying as a Physiotherapist in 1999, Sian has spent time working at every point along the Neurological pathway; from intensive care, to in-patient rehabilitation before, in 2005, joining the Cardiff and Vale Community Brain Injury Team (CBIT) based at Rookwood Hospital, Cardiff.
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Sarah Jones
Paediatric Case Manager
Sarah qualified as an Occupational Therapist in 1988. Now a full time paediatric Case Manager, she brings with her many years of experience of supporting children and families who are coping with the dual demands of caring for a child with additional needs whilst navigating the litigation process.
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Suzanne Lush
Paediatric Case Manager
Suzanne qualified as a Social Worker in 2006 and began working for Barnardo’s supporting children and young people with disabilities from birth to 25 across three local authorities.
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Sam Miggins
Case Manager
Sam is an experienced spinal and orthopaedic Case Manager and qualified physiotherapist with a special interest in the rehabilitation of adults with Spinal Cord Injury (SCI).
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Tracey Prothero
Case Manager
Tracy has extensive experience of working in NHS community and in-patient Neuro-psychiatric settings; assessing and coordinating the rehabilitation of adults with complex needs, that include cognitive, behavioural, physical and psychiatric difficulties.
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Carole Saunders
Case Manager
Carole has 30 years’ experience working as a neurological nurse, both in community rehabilitation and acute settings.
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Vicky Richards
Case Manager
Vicky is a very experienced and well-regarded case manager who has the relationship building skills and confidence to work with the most challenging individuals and families.
Beverley Williams
Paediatric Case Manager
Beverley is a proactive Case Manager and Occupational Therapist with a wealth of experience. Much of her 20 years in the field has been spent working at a senior level with children with complex needs across all modalities.
Liz Woods
Case Manager
Liz is a Case Manager that brings with her a wealth of experience as a Social Worker and more recently, as an inspector with Care Inspectorate Wales.
She has worked with children, young people and adults; mental health, physical disabilities, older people and acquired brain injury
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Stephen Wynne
Case Manager
Stephen is a Case Manager who, as a qualified Mental Health Nurse has experience of working with a wide range of clients.
Emily Hillier
Assistant Case Manager
Emily is a highly experienced, caring, professional who has worked with vulnerable children and their families since 2000 in a variety of roles.
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Bev Holdcroft
Assistant Case Manager
Beverley joined the CMC team as an Assistant Case Manager in 2015. She is an able and experienced practitioner whose skills can be utilised working alongside a Case Manager or working independently with non-litigious clients
or settled cases.
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Gareth Williams
Assistant Case Manager
Gareth joined CMC in 2020 with 10 years experience in the sector. He has proved himself an able mentor, and motivator to clients, establishing lasting, positive relationships.
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